What is our return policy?
Please call our Sales Department at (800) 486-3168 to be issued an Return Authorization (RA) number. The RA number must be clearly marked on the box(s). Ship all returns freight pre-paid to us at 641 E. Walnut St. Carson, CA 90746. Infinity Cable Products will pay return freight only if the returns are due to defect, damage or our error.
Upon return of the RA, we will either repair, replace, refund or issue a credit to your account. Products returned for reasons other than defect, damage or our error will be charged a 20% restocking fee. Custom manufactured products are not returnable for reasons other than those stated above.
We are committed to protecting your privacy. All information provided to Infinity Cable Products (names, mailing address, phone number, e-mail address and credit card information) is kept confidential. Infinity Cable Products does not sell, trade or rent information to any outside sources. We may use the information you provide to occasionally notify you about special offers we think you’ll find valuable. By using our website, you consent to the collection and use of this information by Infinity Cable Products.